Our promise
View the products at home and if you are not 100% satisfied, you can take advantage of our easy 60-day returns guarantee.
If you are looking for the perfect partner for your nail salon, look no further than Mistero Milano. With our trusted brand, which has been around for over 15 years, is used in over 10 countries and has a loyal customer base of over 2000 nail salons in the Benelux alone, you can order with confidence. We are here to take your manicure to the next level.
Do you have a question? Maybe you can find it here?
With us you can choose between almost all payment methods that are currently on the market. Depending on the rules of the payment method, this can differ slightly. Here is an overview of the payment methods: Direct bank transfer / Klarna: pay in 3 parts or pay later / Bancontact / Credit card: Mastercard, Visa, ... / Paypal.
Orders are always picked up in the afternoon. If you place your order before 11am, we can still pack it in time for collection. Our carrier delivers within 24 hours within the Benelux. For France and Germany, the delivery time is usually 2 to 3 working days. Always keep in mind that different delivery times, as stated on the product page, may apply. For example, the delivery of tables or pre-orders may take longer than indicated above.
We ship our packages with DPD or Bpost. Do you order for β¬75 or more (incl. VAT)? Then we ship your package for free. For orders under β¬75 we charge β¬5.50 shipping costs within the Benelux. Do you live outside the Benelux? Then the shipping costs can vary depending on your location.
Yes, that is certainly possible! We deliver to all of Europe. In the checkout you will see the correct price depending on your region. If your country is not listed, please contact us, we will be happy to look into the cheapest shipping option.
Are you unsure whether the product suits you? No problem, you have 60 days to return your order. We will provide you with a label so you can easily return your order. For the return costs, only β¬5 will be deducted from your order value. A return is not possible if the products have been used or if the sealed foil has been removed.
An expert, certified team specializing in the safety of cosmetics and household chemicals constantly monitors the safety of every product we offer. Together we perform extensive testing and analysis to ensure the highest quality and to make sure that every product is safe for health and meets your expectations. You can count on our products with confidence!
You won't find any public discount codes with us. So there's no point in searching for codes elsewhere. Our current promotions and offers are always directly available on our homepage and sales page. For our valued regular customers, we often send special promotions and discounts by e-mail. That's why we recommend signing up for our newsletter, so that you're the first to know about exclusive offers and deals!
Once we have processed your order and prepared it for shipping, you will receive an email from us with an extensive delivery update. In this email you will find a handy track & trace link with which you can follow the status of your order at any time.
Professionals in the nail industry can apply for a special account with us. With this account, they will not only benefit from exclusive discounts, but also have access to informative content and benefits that are specifically tailored to their nail salon. We understand that professional nail technicians have unique needs, and our special account is designed to meet those needs. Sign up today and discover how Nailskillz can take your nail salon to the next level!
Are you unsure whether some products work well together or do you not fully understand what purpose some of our products serve? Do not hesitate to send us a message via the chat or our contact page. We are always ready to help you and see together which product suits your needs best. At Nailskillz we are not only there for the sales, but also to ensure that you make the right choices and get the most out of our products. Feel free to contact us, we are happy to help you!