100% money back guarantee
Are you experiencing problems with our products? Please contact us. Our professional staff will be happy to help you find a solution.
Still experiencing issues? You can return your order unused within 60 days of receipt. The return shipping costs are for the customer.
Through our returns portal you can easily create a return label for just €5, if your original order was delivered via a regular delivery service. This way you can effortlessly and easily return your product(s).
Send an email to support@nailskillz.com to register your return. Don't forget to mention your order number.
We will respond as soon as possible with a confirmation of your return. After this confirmation you can send your package back to us.
We expect your return within 60 days of receiving your order. Upon receipt, all items are checked for damage and signs of use. If the guidelines have been followed, the full amount will be refunded within 60 days via a credit note or, upon request, refunded.
Do you have a question? Maybe you can find it here!
When your return is approved, you will be charged €5 for the return label. This amount will be deducted from the amount to be refunded.
Used products cannot be returned or exchanged. Do you have problems with a product? Please contact us, we are happy to help you!
After receipt you have 60 days to return your order. We expect to receive your return within this period.